Parents’ help

The information on this page is for parents with children that already have access to EduRoo.
If you do not have access to EduRoo and you have questions, please refer to our FAQ page.

If you're having trouble using EduRoo, we're here to help.

How do I sign in to my parent account?

If your child’s teacher has parent access enabled, you’ll be able to sign in using the parent password on your child’s password reminder card.

If your child does not have a password reminder card, you can ask your child’s teacher to print you one.

If you child’s teacher does not have parent access enabled, simply speak with them regarding your child’s performance as you normally would.

My child has forgotten their details, what do I do?

Speak to your child’s teacher and ask them provide you with a reprint of your password reminder card.